THE 2017 NATIONAL HEALTH CARE
RATINGS SUMMIT CONTENT IS NOW AVAILABLE
IN VARIOUS POST CONFERENCE FORMATS
The National Health Care Ratings Summit conference content is now available in a variety of formats.
You may purchase the Summit streaming content in the following formats: Flash Drive or online archive (6 months).
YOU CAN PURCHASE JUST THE 2017 NATIONAL HEALTH CARE RATINGS SUMMIT CONTENT AS FOLLOWS:
Online Archive of the National Health Care Ratings Summit Presentations!
Complete conference: $195
KEYNOTE SPEAKERS

David Goldhill, MA
President and Chief Executive Officer, GSN (Game Show Network), Author, Catastrophic Care: How American Health Care Killed my Father – and How We Can Fix It, Santa Monica, CA

Arnold Milstein, MPH, MD
Clinical Excellence Research Center Director and Professor of Medicine, Center for Advanced Study of the Behavioral Sciences, Stanford University, San Francisco, CA

Robert Pearl, MD
Author, Mistreated: Why We Think We’re Getting Good Health Care—and Why We’re Usually Wrong; Former Chief Executive Officer, The Permanente Medical Group, Oakland, CA

Beth Daley Ullem, MBA
President, Quality and Safety First, Newport Beach, CA
HEALTH CARE RATERS ROUNDTABLE

Leah Binder, MA, MGA
President and Chief Executive Officer, The Leapfrog Group, Washington, DC

John J. Connolly, EdD
President and Chief Executive Officer, Castle Connolly Medical Ltd., publisher of America’s Top Doctors®, New York, NY

Ben Harder
Managing Editor & Chief of Health Analysis, US News & World Report, Washington, DC

Robert Krughoff, JD
President, Consumer’s Checkbook, Washington, DC

Lisa McGiffert
Project Director, Safe Patient Project, Consumer Reports, Austin, TX

David Vivero
Co-founder and Chief Executive Officer, Amino, San Francisco, CA

Bill Wyatt, PhD
Vice President, Data Science, Healthgrades, Denver, CO

Jayne O’Donnell
Healthcare Policy Reporter, USA Today, Washington, DC (Moderator)
FEATURING:
PRECONFERENCE SESSIONS
- A Deep Dive into the Leapfrog Hospital Survey and Leapfrog Hospital Safety Grade
- Best Practices for Communicating Ratings to Engage the Public
PLENARY SESSIONS
- Leah Binder, MA, MGA Welcome
- Arnold Milstein, MPH, MD Keynote
- Robert Pearl, MD Keynote
- Health Care Raters Roundtable
- Other Industries’ Use of Ratings
- Panel: Using Ratings for Quality Improvement
- Panel: Leading With Transparency: A Purchaser Perspective on the Future of Health Care
AND BREAKOUT
SESSIONS
- How Accurate Are Patient Reported Ratings?
- The Next Horizon in Measurement
- Challenges and Opportunities in Health Plan Ratings
- Challenges and Opportunities for Hospitals’ and Health Systems’ Use of Ratings
- Is the Patient Voice Heard in Health Care Ratings?
- Recent Evidence on What Works in Effective Public Reporting: Findings from AHRQ-Sponsored Research
- Are Ratings Important to Payment Reform?
- Designing Ratings to Engage Consumers
- Should Physicians Use Ratings for Marketing?
FEATURED FACULTY

Andrea Acevedo, PhD
Assistant Professor, Department of Community Health, Tufts University, Medford, MA

Matthew Austin, PhD
Assistant Professor, Anesthesiology and Critical Care Medicine Faculty, Armstrong Institute for Patient Safety and Quality, Johns Hopkins University School of Medicine, Baltimore, MD

Marleece Barber, MD
Director of Health, Wellness, and Employee Health and Life Insurance Benefits and Chief Medical Officer, Lockheed Martin, Chevy Chase, MD

Helen Burstin, MD, MPH, FACP
Executive Vice President and Chief Executive Officer (Designate), Council of Medical Specialty Societies, Washington, DC

Robert Cherry, MD, MS, FACS, FACHE
Chief Medical and Quality Officer, UCLA Health System, Los Angeles, CA

Barbara Crawford, MS, RN, NEA-BC
Vice President for Quality and Regulatory Services, Behavioral Health Services, and Performance Improvement, Kaiser Foundation Hospitals and Health Plan, Northern California, Kaiser Permanente, San Francisco, CA

Missy Danforth
Vice President of Healthcare Ratings, The Leapfrog Group, Washington, DC

“e-Patient Dave” deBronkart
Author and Patient Engagement Advocate, Nashua, NH

Karen Drenkard, PhD, RN
Senior Vice President, Chief Clinical and Nursing Officer, GetWellNetwork, Bethesda, MD

Yevgeniy Feyman
Co-author of “Yelp for Health: Using the Wisdom of Crowds to Find High-Quality Hospitals,” Senior Research Analyst, Harvard T.H. Chan School of Public Health, Adjunct Fellow, Manhattan Institute, Cambridge, MA

Kirsten Firminger, PhD
Senior Researcher, American Institutes for Research, Chapel Hill, NC

Kate Goodrich, MD, MHS
Chief Medical Officer and Director, Center for Clinical Standards and Quality, Centers for Medicare and Medicaid Services, Baltimore, MD

Leigh Hamby, MD
Chief Medical Officer, Piedmont Healthcare, Atlanta, GA

Helen Haskell, MA
President, Mothers Against Medical Error and Consumers Advancing Patient Safety, Columbia, SC

Judy Hearn
Director of Strategic Initiatives, Midwest Business Group on Health, Chicago, IL

Deborah Holzmark, RN, MBA, CPHQ, LBBP
Chief Nursing Officer, DHG Healthcare, Asheville, NC

David Hopkins, PhD
Senior Advisor, Pacific Business Group on Health, San Francisco, CA (Moderator)

Steve Horner, RN, BSN, MBA
Vice President, Clinical Analytics, HCA Healthcare, Nashville, TN

John W. Huppertz, PhD
Associate Professor and Chair, MBA Program in Healthcare Management, Clarkson University School of Business, Potsdam, NY

Stephen Lawless, MD, MBA
Senior Vice President and Chief Clinical Officer, Nemours Children’s Health System, Wilmington, DE

Jennifer Lenz
Assistant Vice President, Quality Solutions Group – CA, NCQA, San Francisco, CA

Pat Mastors
Executive Director, Co-Founder, Patients’ View Institute, Providence, RI (Moderator)

James Merlino, MD
President and Chief Medical Officer, Strategic Consulting Division, Press Ganey, Richfield, OH

Dora Anne Mills, MD, MPH, FAAP
Vice President, University of New England, Biddeford, ME

Erica Mobley
Director of Operations, The Leapfrog Group, Washington, DC

Valerie Monet
Senior Director and Practice Leader, J.D. Power, Detroit, MI

Peggy O’Kane
President, National Committee for Quality Assurance, Washington, DC

Brian Payea
Head of Industry Relations, TripAdvisor, Boston, MA

Laurel Pickering, MPH
Chief Revenue Officer, WellDoc; Chair, Board of Directors, The Leapfrog Group, New York, NY

Patrick Romano, MD, MPH
Professor of General Medicine and Pediatrics, School of Medicine, University of California, Davis, Davis, CA

Lise Rybowski
President and Owner, The Severyn Group, Ashburn, VA

Brent Sandmeyer, MPH
Social Science Analyst, Agency for Healthcare Research and Quality, Rockville, MD

Sue Sheridan, MBA, MIM, DHL
President Emeritus and Cofounder of Consumers Advancing Patient Safety, Boise, ID

Yunfeng Shi, PhD
Lead Author of “Is Anyone Paying Attention to Physician Report Cards? The Impact of Increased Availability on Consumers’ Awareness and Use of Physician Quality Information,” Assistant Professor, Department of Health Policy and Administration, Pennsylvania State University, University Park, PA

Shoshanna Sofaer, DrPH, MPH
Managing Researcher, American Institutes for Research, New York, NY

Michael Thompson
President and Chief Executive Officer, National Alliance of Healthcare Purchaser Coalitions, Washington, DC

Cristie Travis
Chief Executive Officer, Memphis Business Group on Health, Memphis, TN

Sally Welborn
Advisor, Welborn Advisory Services LLC; Former Senior Vice President, Global Benefits, Walmart, San Francisco, CA

Isis Zambrana
Associate Vice President & Chief Quality Officer, Quality and Patient Safety, Jackson Health System, Miami, FL

John Zern
Chief Executive Officer, Global Health and Benefits, Aon, Chicago, IL
PARTICIPATION OPTIONS
Traditional Onsite Attendance
Simply register, travel to the conference city and attend in person.
Pros: subject matter immersion; professional networking opportunities; faculty interaction

Live and Archived Webcast Participation
Watch the conference in live streaming video over the Internet and at your convenience at any time 24/7 for the six months following the event.
The archived conference includes speaker videos and coordinated PowerPoint presentations.
Pros: Live digital feed and 24/7 Internet access for next six months; Accessible in office, at home or anywhere worldwide with Internet access; Avoid travel expense and hassle; No time away from the office.
