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AGENDA: PRECONFERENCES / DAY 1
WEDNESDAY, DECEMBER 6, 2017
7:00 am
Registration Opens
PRECONFERENCE SYMPOSIA (Optional, Choose only one)
PRECONFERENCE 1: A DEEP DIVE INTO THE LEAPFROG HOSPITAL SURVEY AND LEAPFROG HOSPITAL SAFETY GRADE
- The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions.
- The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.
This workshop, focused on both programs, will include the following:
- A deep dive into the differences between the Leapfrog Hospital Survey and Leapfrog Hospital Safety Grade
- An in-depth overview of each measure used in the Leapfrog Hospital Survey and Leapfrog Hospital Safety Grade
- An overview of how the measures used in Leapfrog’s Hospital Survey and Hospital Safety Grade are used in value-based purchasing
- Open forum for questions from hospitals and health systems
8:00 am
Welcome and Overview
Assistant Professor, Anesthesiology and Critical Care Medicine Faculty, Armstrong Institute for Patient Safety and Quality, Johns Hopkins University School of Medicine, Baltimore, MD
Before joining the Johns Hopkins faculty, Dr. Austin worked at the University of Wisconsin–Madison, where he provided oversight for the Leapfrog Hospital Survey. He also served as a co-investigator on the Wisconsin Coalition for Collaborative Excellence in Assisted Living project.
In his current role at Johns Hopkins, Dr. Austin continues to provide strategic guidance to The Leapfrog Group on performance measures for their annual Leapfrog Hospital Survey and their new Hospital Safety Score. Dr. Austin also serves as the principal investigator on a number of grants focusing on the use of performance measures in U.S. hospitals.
Vice President of Healthcare Ratings, The Leapfrog Group, Washington, DC
Chief Nursing Officer, DHG Healthcare, Asheville, NC
12:00 pm
Preconference Adjournment/Lunch on your Own
PRECONFERENCE 2: BEST PRACTICES FOR COMMUNICATING RATINGS TO ENGAGE THE PUBLIC
This workshop will:
- Discuss how and why we want to get ratings used by members of the public
- Review data about actual use of comparative quality and safety ratings
- Demonstrate that although many rating websites could be a lot easier to understand and use, improving website quality is only part of the answer
- Describe what is typically being done, and not done, to make sure the public knows about and trusts the ratings
- Contrast that with how other “raters” market their information and engage their audience
- Identify the five key steps to improve public engagement with health care ratings
- Work with a specific example from the audience to show how to take each step
- Encourage and respond to audience questions, comments and experiences
8:00 am
Welcome and Overview
Managing Researcher, American Institutes for Research, New York, NY
Dr. Sofaer conducts research and publishes on topics including, but not limited to: the design and dissemination of public reports on comparative health care quality; the development of tools patients and families can use to engage productively in their health and health care; and patient experiences in hospitals in actively engaging in their care. Her professional contributions also include evaluating both individual health care programs and clusters of programs for foundations and government agencies.
Dr. Sofaer is a member of the Board of Directors of AcademyHealth and a Fellow of the National Academy for Public Administration.
12:00 pm
Preconference Adjournment/Lunch on your Own
OPENING PLENARY SESSION
1:00 pm
Welcome and Opening Remarks
President and Chief Executive Officer, The Leapfrog Group, Washington, DC
She has served on numerous national boards and councils, including the Institute of Medicine Collaboration on Patient Engagement, the Health Care Financial Management Association Leadership Advisory Committee, PCORI Health Systems Advisory Panel, AARP’s Champions for Nursing Strategic Advisory Council, the National Priorities Partnership Board.
Prior to her position at The Leapfrog Group, Ms. Binder spent eight years as vice president at Franklin Community Health Network. She previously worked as a senior policy advisor for the Office of Mayor Rudolph Giuliani in New York City and started her career at the National League for Nursing.
1:30 pm
Opening Keynote
Clinical Excellence Research Center Director and Professor of Medicine, Stanford University Center for Advanced Study of the Behavioral Sciences, San Francisco, CA
Previously, he created a healthcare performance improvement firm that he expanded globally following its acquisition by Mercer, he co-founded three nationally influential public benefit initiatives, the Leapfrog Group in partnership with the Business Roundtable in 1998 and the Consumer Purchaser Alliance in 2001. Appointed to consecutive term as a Congressional MedPAC Commissioner, he originated two subsequently enacted legislative changes to improve the value of healthcare. He was a founding staff member and serves as the Medical Director of the Pacific Business Group on Health (PBGH), the largest employer-led regional healthcare improvement coalition in the U.S.
2:30 pm
Health Care Raters Roundtable
- Are raters confusing the public by disagreeing with each other?
- What are the current and future prospects of health care ratings?
- What are some of the key challenges of picking the right measures?
- What have raters learned about consumer expectations for health care?
- What do raters say to common criticisms?
Healthcare Policy Reporter, USA Today, Washington, DC (Moderator)
An author, TV contributor and freelance writer, Jayne has appeared on Good Morning America, CBS This Morning, CNN, MSNBC, NPR and C-Span and been published in Woman’s Day, Good Housekeeping and Parents. She has also won several awards for her work, most notably for her 1996 articles in USA TODAY on the dangers air bags posed to children. That reporting prompted many government actions including the “smart” air bags and warning labels in every new vehicle.
President and Chief Executive Officer, The Leapfrog Group, Washington, DC
She has served on numerous national boards and councils, including the Institute of Medicine Collaboration on Patient Engagement, the Health Care Financial Management Association Leadership Advisory Committee, PCORI Health Systems Advisory Panel, AARP’s Champions for Nursing Strategic Advisory Council, the National Priorities Partnership Board.
Prior to her position at The Leapfrog Group, Ms. Binder spent eight years as vice president at Franklin Community Health Network. She previously worked as a senior policy advisor for the Office of Mayor Rudolph Giuliani in New York City and started her career at the National League for Nursing.
President and Chief Executive Officer, Castle Connolly Medical Ltd., publisher of America’s Top Doctors®, New York, NY
He is a Fellow of the New York Academy of Medicine, a Fellow of the New York Academy of Sciences, a Director of the Northeast Business Group on Health, a member of the President’s Council of the United Hospital Fund, and a member of the Board of the American Swiss Foundation.
Dr. Connolly served as President of New York Medical College, on a number of voluntary and corporate boards, as a director and Chairman of the Professional Examination Service, and served as the Board of Advisors of the Whitehead Institute for Biomedical Research.
Managing Editor & Chief of Health Analysis, US News & World Report, Washington, DC
President, Consumer’s Checkbook, Washington, DC
Before founding CHECKBOOK/CSS, he served in the Office of the Secretary of HEW (predecessor to HHS) as Director of the Office of Research and Evaluation Planning.
Krughoff serves on the Board of Directors of the Consumer Federation of America and chairs the External Advisory Committee of the ECRI Institute Health Care Technology Assessment Program. He has at various times served as a member of the National Advisory Council for AHCPR (now AHRQ), study panels for IOM, the Committee on Performance Measurement of NCQA, and panels of NQF, and also on the Board of Directors of Consumer Reports.
Project Director, Safe Patient Project, Consumer Reports, Austin, TX
A leading national consumer voice on patient safety issues at conferences and with the media, she has been listed on Modern Healthcare’s 100 Most Influential People in HealthCare, was given the Ben Shimberg Award by the Citizens Advocacy Center for her work on physician accountability and was named by Becker’s Hospital Review as one of 50 experts leading the field of patient safety in 2016 and 2017.
Co-founder and Chief Executive Officer, Amino, San Francisco, CA
Previously, David was VP of Rentals at Zillow, responsible for the world’s largest online rental marketplace. He arrived at Zillow after the company acquired RentJuice, which he co-founded in 2008. David is also a General Partner at Red Swan Ventures, a seed investment fund that has supported Warby Parker, Birchbox, AltSchool, and dozens of other high growth companies.
A Forbes “30 Under 30” entrepreneur, David has been quoted in Forbes, New York Times, TIME, TechCrunch and more. He holds a BA and MBA from Harvard University.
Vice President, Data Science, Healthgrades, Denver, CO
Dr. Wyatt’s background comes out of Kinesiology and human learning. In that work he utilized functional analysis, time series models, and rigorous experimental approaches to map the process by which people learning, generalize, and transfer motor skills.
4:00 pm
Break in the Exhibit Hall
4:30 pm
Keynote
Author, Mistreated: Why We Think We’re Getting Good Health Care — and Why We’re Usually Wrong, Oakland, CA
He completed his residency in Plastic and Reconstructive Surgery at Stanford University and currently serves on the faculty as a Clinical Professor of Plastic Surgery. He is also on the faculty of the Stanford Graduate School of Business where he teaches courses on strategy and leadership, as well as lectures on health care technology.
Dr. Pearl is the author of the current best seller, Mistreated: Why we think we’re getting good health care and why we’re usually wrong and publishes a biweekly column on Forbes.com. Dr. Pearl is a frequent lecturer on the opportunities to use 21st Century tools and technology to improve both the quality and cost of health care, while simultaneously making care more convenient and personalized.
5:30 pm
Day 1 Closing Remarks and Preview of Day 2
President and Chief Executive Officer, The Leapfrog Group, Washington, DC
She has served on numerous national boards and councils, including the Institute of Medicine Collaboration on Patient Engagement, the Health Care Financial Management Association Leadership Advisory Committee, PCORI Health Systems Advisory Panel, AARP’s Champions for Nursing Strategic Advisory Council, the National Priorities Partnership Board.
Prior to her position at The Leapfrog Group, Ms. Binder spent eight years as vice president at Franklin Community Health Network. She previously worked as a senior policy advisor for the Office of Mayor Rudolph Giuliani in New York City and started her career at the National League for Nursing.
6:00 pm
Networking Reception in the Exhibit Hall